Contact Us

Frequently Asked Questions

Address updates can be requested, but are not guaranteed. Please review your information before you checkout.

Send a request if we are able to make the requested change we will.

Reach out to Customer Support with your order number and email address to submit a cancellation request.

DISCLAIMER: The abuse of cancellations that are deemed as unusual activity will be suspended from future cancellations. For more information, please review our terms of use.

Every order is subject to review. The order is confirmed once you receive a shipping confirmation email. Please check your spam inbox.

Orders are processed Monday – Friday and shipped within 5 business days. Excluding the weekend and major holidays.

Once your order is shipped, you will receive a shipping confirmation email with your tracking information. Allow 48-72 business hours for your tracking information to update with an estimated delivery date.

Please contact within 24-48 hours of delivery. We ask you to provide detailed images of the product(s) in question along with the packing/invoice slip.

Send a refund request to us here, include your order number, reason for return, and confirm that the product is unwashed, unworn, and its tags are still attached to the product.

Malibu Shirts does not offer refunds for in-store purchases.


Customer Support Hours

Monday - Friday 9 AM - 5 PM PST

* May differ on major Holidays and weekends