Send us an email containing your order number and your requested modification to the order. If we are able to make the requested change we certainly will.

The sooner we know the easier it is for us to make it work.

Submit a cancellation request by emailing or calling.

Abuse of cancellations deemed as unusual activity may lead to account suspension or from future cancellations.

By using this site you agree to our terms of service.

An order is confirmed once you receive a shipping confirmation via email.

Check your spam inbox. Every order is subject to review once placed and is not confirmed until shipping and tracking has been assigned.

Orders process Mon – Fri and ship within 5 business days.

Once your order ships, you will receive a shipping confirmation email containing tracking information.

U.S. Orders

Allow 24 business hours once shipping confirmation is received for domestic carriers to update with an estimated delivery date.

International orders

Depending on carrier service selected at checkout you will receive an estimated delivery date 72 business hours once shipped. International delivery service options at checkout included different levels of tracking, select the level of tracking you wish to have.

International customers are recommended to include Package Protection with their purchase to ensure delivery of an order should it encounter delivery issues with international or last mile carries.

*Malibu Shirts receives the same tracking information provided by the carrier.

If you’ve purchased Guide Package Protection file a claim here.

Guide covers lost, stolen, & damaged orders.

Shipping, Tracking, Delivery Info

Initiate a return or exchange by emailing customerservice@malibushirts.com

An exchange or return can only be processed with history tags attached.

More Info